Sound Services is a premier service provider of logistics solutions to industry leaders within the Musical Instrument and Pro-audio Retail and Wholesale space.
We strive to optimise supply chains, streamline operations, and deliver unparalleled customer satisfaction. With cutting-edge technology and a commitment to excellence, we empower our team to drive innovation and shape the future of logistics.
We’re hiring a Spare Parts Coordinator to join our fast-paced and passionate team in Broadmeadows. If you’re organised, technically inclined, and love being the person who keeps everything moving, this role is for you.
This is a hands-on position where accuracy, initiative, and great communication matter. You’ll support both internal teams and customers by ensuring the right parts get where they need to go — quickly, smoothly, and with a smile. You’ll also roll up your sleeves and help pick parts when needed.
Full-time role: Monday to Friday, 7:30am–3:45pm.

Key Responsibilities

Manage end-to-end spare parts operations, including:
Processing purchase orders
Receiving goods
Invoicing
Accurate storage, cataloguing, and location management

Support service and sales teams by ensuring fast, accurate parts movement.

Interpret parts, manuals, and technical documentation with precision.

Coordinate timely dispatch of spare parts with the Service Department.

Manage stock outside the sales process, including internal transfers.

Monitor minimum/maximum stock levels and organise replenishment.

Liaise with manufacturers and brands regarding availability and lead times.

Ensure parts arrive promptly for customer orders or repair work.

Required Skills & Experience

Strong communication skills and a collaborative approach.

Excellent attention to detail, especially in cataloguing and stock receipt.

Technical aptitude — able to recognise parts by sight (audio knowledge not required).

Confident user of Excel and Microsoft Office.

Able to work independently and make good operational decisions.

Highly Regarded

Experience as a Spare Parts Interpreter, ideally with electronics knowledge.

Ability to read and interpret circuit diagrams.

Understanding of warehousing operations; forklift licence advantageous.

Musicians welcome – not essential but always a nice bonus.

Benefits of Joining this Amazing Team:

Great colleagues, who love music, music gear and providing extraordinary human experience.

Incredible discounts on musical instruments and pro audio equipment

Association with amazing brands.

You’re a key part of the process that enables musicians to create.

Sound Services celebrate diversity and are committed to creating an inclusive environment for everybody.
Sound Services are an equal opportunity employer. So if you think you have what it takes, but don’t necessarily meet every single point listed above, we would still encourage you to apply. You might just be who we are looking for!

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